Terms and Conditions

Thank you for choosing Mercory.


Our travel products and services terms and conditions are:


  1. Your booking is confirmed upon making the payment and a confirmation email will be sent to your email address with the details of your booking accordingly.
  2. Kindly be reminded to check your passport / travel documents and make sure it’s valid and if you need a visa to your destination or for the transit country if you are purchasing air ticket, you may contact our help desk to find more details.
  3. We recommend you to buy travel insurance in order to protect yourself while you are out of town.
  4. Review your trip details to make sure the dates and times are correct.
  5. Check your spelling. Flight passenger names must match government-issued photo ID exactly.
  6. All bookings are subject to the provider’s terms and conditions.


Review the terms of your booking:


  • We understand that sometimes plans change. We do not charge a cancel or change fee. When the airline charges such fees in accordance with its own policies, the cost will be passed on to you.
  • Flight tickets name changes are not allowed.
  • Certain special and promotional discounted hotel rate and airfares are non-refundable. If you choose to change or cancel this booking you will not be refunded any of the payment.
  • Please read the complete penalty rules for changes and cancellations applicable to the airfare, hotel rate and other travel products on our website you wish to book.
  • Please read important information regarding airline, hotel, care rental and limousine companies liability limitations.
  • Airfares may not include baggage fees or other fees charged directly by the airline.
  • Airfares are not guaranteed until ticketed.
  • Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person.